Privacy Policy
Last updated ·
This Privacy Policy explains how Origin Automobile Works Ltd (“OAW”, “we”, “us”) collects, uses and protects your personal information when you visit our website, use the TOG Platform, or buy equipment and services from us.
We process personal data in line with the Nigeria Data Protection Act 2023 and other applicable laws. By using our website or services, you acknowledge the practices described in this policy.
- We never sell your dataYour information is shared only to deliver and support our services.
- You stay in controlAccess, correct or delete your data at any time.
- Protected by designEncrypted connections and strict access controls.
Information we collect
We collect only the information we need to respond to you, deliver our solutions and improve our services.
| Category | Examples |
|---|---|
| Contact details | Name, email address, phone number, company or farm name and delivery address. |
| Enquiry and order data | Equipment of interest, quotes requested, orders, invoices and payment status. |
| Service records | Machine serial numbers, service history, warranty claims and OAW Care visits. |
| TOG Platform data | Account details, booking history and, where you allow it, approximate location of hired equipment. |
| Technical data | IP address, browser type, device information and pages visited on our website. |
How we use your information
- Respond to enquiries and prepare quotations for equipment and services.
- Process orders, arrange delivery, installation and operator training.
- Provide after-sales support, including warranty, maintenance and spare parts through OAW Care.
- Operate the TOG Platform, including bookings, payments and equipment tracking.
- Send updates about products, events and offers, only where you have agreed to receive them.
- Improve our website and services, and keep them secure.
Legal basis for processing
We rely on one or more of the following: performance of a contract with you, your consent, compliance with our legal obligations, and our legitimate interests in running and improving our business, where those interests are not overridden by your rights.
Sharing your information
We do not sell your personal information. We share it only where needed and with appropriate safeguards:
- Original equipment manufacturers, to register warranties and source parts.
- Financing and insurance partners, when you apply for equipment financing or cover.
- Logistics providers, to deliver equipment to your site.
- Service providers who host our website, process payments or support our systems.
- Regulators and authorities, where required by law.
How long we keep it
We keep personal data only for as long as necessary for the purposes above. Customer and service records are generally kept for six years after your last transaction, to support warranties and meet tax and accounting requirements. Marketing preferences are kept until you unsubscribe.
Your rights
Under the Nigeria Data Protection Act 2023, you have the right to:
- Access the personal data we hold about you.
- Ask us to correct inaccurate or incomplete data.
- Ask us to delete your data, where we no longer need it.
- Object to or restrict certain processing, including direct marketing.
- Withdraw consent at any time, without affecting earlier processing.
- Lodge a complaint with the Nigeria Data Protection Commission.
To exercise any of these rights, email info@oawng.com with the subject “Data request”. We will respond within 30 days.
Cookies
Our website uses essential cookies to work properly and analytics cookies to help us understand how visitors use it. You can accept or decline non-essential cookies through the banner on your first visit, and change your choice at any time in your browser settings.
How we protect your data
We use technical and organisational measures to protect your data, including encrypted connections, access controls and regular reviews of our systems. While no system is completely secure, we work to protect your information and will notify you and the regulator of any breach as required by law.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated shown at the top.